Contact us

One inbox, real replies. We usually get back within two business days.

Email

hello@getjourneyplanner.com

Write in English or Bahasa Indonesia — both are fine.

What to write about

  • Support: something didn't generate, the PDF failed, or a plan looks off.
  • Corrections: a price, opening hour or visa note that no longer matches reality.
  • Feature requests: tell us what would make planning your next trip easier.
  • Press & partnerships: we're happy to talk about collaborations and content.
  • Privacy: data questions and deletion requests go to the same address.

Helping us help you

When reporting a problem, include the destination, month, number of days and travellers you entered, plus the device and browser you used. That's usually enough for us to reproduce it on the first try.